Infrared Heaters

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infrared spectrum

 

Infrared heating works because feeling warm or cold does not depend on the temperature of the ambient air. For example, skiers and mountain climbers do not freeze even in extremely cold weather. Rather, they are bombarded by infrared rays from the sun.

We experience this effect directly on our skin and from rays reflected by the environment (water, stones, earth etc.). When an infrared wave touches a surface, its heat energy is released regardless of the ambient air temperature. This is how people on a winter sports holiday are able to sunbathe despite the low temperatures - all thanks to infrared waves.

Source Green Heat heaters work the same way.

 

You can find Source Green Heat products at a multitude of locations nationwide. Listed below are several resellers with direct links to their store locators. Please remember not all merchants carry all Source Green Heat products.

 

bigLots Store Locator
meijer Store Locator
northern Store Locator
walmart Store Locator

 

Warranty & Technical Support

After you leave the store, your service from lifeSMART is just beginning. Whether it’s in- or out-of-warranty service, a repair issue or any other product related question you have, our friendly technicians are here to assist you.

 

If your unit ever requires maintenance or parts and it is not past the store’s return time frame, you may simply return it to the store for a replacement unit or a full refund. If it is beyond the return time frame but still in the warranty period, you have two options. We can either send you the part free of charge and you can fix it yourself or you can send it to us and our technicians will make the repair and send it back to you. Proof-of-purchase is required for in-warranty repairs.

 

Even if your unit is beyond its warranty term, we can still assist with troubleshooting and parts for purchase, unless your specific heater model has been discontinued.

 

Toll Free 1-866-484-2066

Direct Number 1-214-614-2509 (toll charges may apply)

 

If all agents are busy, you may given the option to leave a message. Please leave a message (or submit the form below) and an agent will return your call as soon as possible. Canadian customers, please use the direct number.

 

Tech Support is defined as the information you need to properly operate and utilize our products. This service is freely available throughout the life of the product.

 

Warranty Service is defined as any necessary replacement parts needed to make our product work during the warranty period. Replacement parts under warranty service are free of charge. Warranty service also includes tech support.

 

Warranty Period is defined as the time period from when you purchase your unit until the prescribed warranty term expires. If your product comes with a one year warranty, the warranty period is 365 days from the date of purchase.

 

Out-of-Warranty Service is defined as the time beyond your item’s warranty period, with the continued opportunity to buy needed parts. Out-of-warranty service includes free tech support.

 

Return Time Frame is defined as the time period from the day you purchased your product until the individual merchant is still willing to accept returns or exchanges. Usually 30 or 60 days.

Reseller Information

In order to become an authorized retailer you must be willing to buy a minimum of approximately one pallet (25 or more units) as a starting point. Email our sales representative from our contact link. Please include all your contact information, the models you are looking to buy and quantities.

Business:
3401 Custer Rd. Ste. 127
Plano, TX, USA 75023
Hours of Operation:
Mon. - Fri., 8:30am to 5:00pm CST
Closed most major holidays.
Shipping & Receiving:
3415 Custer Rd. Ste. 152
Plano, TX, USA 75023

Warranty & Technical Support

 

Have a technical question about the operation of your lifeSMART product or a warranty issue? We are here to assist, please call the number below during our regular business hours. Please also refer to our Frequently Asked Questions to find an answer quicker.

 

Toll Free 1-866-484-2066
 or 888-542-5953

 

Direct Number 469-209-1011 or 1-214-614-2509 (toll charges may apply)

Tech Support & Warranty Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

We will make every effort to return all
calls and email within two business days.

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